Privacy Policy for The Naderi Center Dr. Shervin Naderi AI Assistant

Effective Date: July 25, 2025

This Privacy Policy explains how The Naderi Center for Plastic Surgery and Dermatology (“The Naderi Center,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you interact with the Dr. Shervin Naderi AI Assistant (the “AI Assistant”). We are committed to maintaining the privacy and confidentiality of individuals who interact with our digital services in accordance with applicable laws, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA).

1. No Collection of Protected Health Information (PHI)

The AI Assistant is not intended to collect or store Protected Health Information (PHI) as defined under HIPAA. Users are strictly prohibited from entering, discussing, or communicating in any manner any PHI or personally identifiable health information into or with the AI Assistant. By using the AI Assistant, you agree not to submit any medical history, diagnosis, treatment plans, lab results, or any health information that can be linked to you or another person.

2. Information Collected Automatically

We may collect anonymized data automatically, including user interactions, timestamps, device types, and general usage patterns, for the purpose of improving the functionality, security, and reliability of the AI Assistant. This data does not include PHI and cannot be used to identify individual users.

3. Purpose of Data Usage

Anonymized and aggregated interaction data may be used for internal purposes including performance analysis, troubleshooting, quality improvement, and enhancement of the AI Assistant. We may use this data to train or fine-tune future versions of the AI to provide more accurate and relevant responses.

4. Data Retention and Storage

Data collected through the AI Assistant may be stored securely on encrypted servers in accordance with applicable laws. We will retain such data only as long as necessary for operational, training, legal, or security purposes, and we will ensure that all reasonable safeguards are in place to protect its confidentiality and integrity.

5. Third-Party Access and Sharing

The Naderi Center does not sell, rent, or share any interaction data with unauthorized third parties. Data may be accessed by authorized personnel, technology vendors, or contractors solely for the purposes outlined in this policy.

6. User Responsibility

Users are solely responsible for the information they choose to share with the AI Assistant. The Naderi Center disclaims all liability for disclosures made by users that violate this policy or include prohibited PHI or sensitive personal information.

7. Consent to Use

By using the AI Assistant, you consent to the collection, processing, monitoring, and limited retention of information shared with the AI Assistant as described in this Privacy Policy.

8. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on our website with an updated effective date. Continued use of the AI Assistant following any such updates constitutes your acceptance of the revised Privacy Policy.